AspireDebt Ltd and your privacy
At AspireDebt Ltd we know that protecting your privacy is a legal requirement, and your trust is very important to us. This privacy statement explains how the AspireDebt Ltd Group of companies collect personal data from you, and how we will use and store this information.
How we will use your data
AspireDebt Ltd would like to provide you with information, including through email subscription to regular communications and mobile telephone, about their products and services that may be of interest to you.
And we sometimes would like to pass your details on to other carefully selected companies, but we will always ensure we get your permission prior to doing this.
If you do not want us to use your information for marketing purposes to update you on latest products and services and those from third parties, please untick this box on the website. (add link to opt out).
Where we collect your personal data
We will only collect relevant personal information, including where necessary sensitive personal data, about you when you apply to us, and any additional information provided by you or others in various ways, including:
- When you complete an application form, contact form or quiz requesting a call back.
- When you take part in market research, competitions and promotions provided by, or on behalf of the Group.
- Information the Group receives from each other, from business partners, and from other organisations such as credit reference agencies and fraud prevention agencies.
Please note that for quality and training purposes, telephone calls to our offices will be recorded and monitored.
What happens to your information when you provide it?
- The personal information you provide may be used in several ways, for example:
- Responding to your requests, enquiries or complaints
- For product administration and to notify you of any important changes or developments to the products and services we provide to you.
- For customer research, statistical analysis and to understand the effectiveness of our advertising.
- For crime detection, prevention, and prosecution and to keep our website safe and secure.
- For audit and debt collection.
If you provide personal information about someone else, for example a joint application, you must only do so with the consent of the other person. If you enter into a product jointly with another person your data will be shared with the other person. We take the protection of personal data very seriously and we will maintain appropriate safeguards to ensure the security and privacy of the information you have provided.
Deleting the information we hold on you:
If for any reason you are concerned that the personal information we hold about you is incorrect, or if you would like your personal information removed from our records please contact us by email at compliance@AspireDebt Ltd.co.uk and we will be happy to review, update or remove information as appropriate. We will keep your information unless you ask us to remove it.
If you are a AspireDebt Ltd Group Customer we will not be able to delete your information for a period of 6 years even after your arrangement is finished, but we can amend it if required. If you would like to request a copy of the personal data we hold please contact the email above and use the term ‘subject access request’ in the subject line.
What are Cookies?
When using AspireDebt Ltd group websites, some information may be collected automatically using ‘cookies’. These are small text files which help us understand how our websites work, they can be temporary or permanent.
Temporary cookies form part of the security process while you are using the website; permanent cookies identify the link you used to find our website, check your browser so that we can make sure that our website and services work well with your computer and to help us monitor traffic on our website.
Why are cookies used?
They help visitors. Cookies allow sites to do things like provide personalised content and remember their log-in details and settings. You can turn them off – this won’t stop a website from working, but it might mean it won’t work as well as it could, or that you have to do the same thing more than once.
They help website owners. Cookies tell website owners things like: what search engine a visitor used to find the website, how often they’ve visited it, how long they’ve spent on it, and so on.
We’ve set out below the cookies that we may use and those that are set by third parties on our website.
Cookie Name Purpose
Google Analytics ON site behaviour tracking
Facebook Retargeting and tracking conversions
Adwords Track Conversions
Except for essential cookies, all cookies will expire after 10 years.
You can accept or decline cookies by changing the settings on your browser and by following these instructions (link to disabling cookie page) . Please remember though that disabling certain cookies may affect the functionality of our website.
Money Advisory Service
Free debt counseling, debt adjusting and providing of credit information services is available by contacting the Money Advice Service.
PO BOX 136
South Wales, SA13 9BJ
Telephone: 01639 617334
© 2019 Aspire Debt
Aspire Debt Solutions is a trading name of Aspire Solutions (UK) Limited Registered in England & Wales No 6406978
Authorised and Regulated by the Financial Conduct Authority No:678758
Information Commissioner's Number, Data Protection No: Z1254683.
PO BOX 136, Port Talbot, West Glamorgan, South Wales, SA13 9BJ, Telephone: 01639 617334
W: http://www.aspiredebt.com - E: firstname.lastname@example.org
Disclaimer: Please note that all calls to and from the company may be recorded or monitored for quality assurance and training purposes.
Aspire Debt Solutions will work closely with you to evaluate your options and then customize a program that meets your financial goals. Details of the fee structure can be found in our terms and conditions. Not all clients are able to complete our program for various reasons, including their ability to save sufficient funds. Our estimates will vary depending on your specific circumstances. We do not guarantee that your debts will be resolved for a specific amount or percentage or within a specific period of time. We only make monthly token payments to creditors as you accumulate funds for the purpose of settling the enrolled accounts. We do not assume your debts, provide tax, accounting or legal advice, nor will we provide credit repair services. Read and understand all program materials prior to enrollment. Like all debt relief options, debt settlement services will adversely affect your creditworthiness. Your creditors have rights which could lead to active collection efforts and the use of legal remedies to aid in their recovery efforts. Interest, fees and charges may increase the outstanding balances of your enrolled accounts in the event your creditors deny our request to suspend the aforementioned. Creditors are not obliged to accept settlement offers however, negotiated settlements obtained on your behalf will resolve the entire account, including all fees and interest accrued. Aspire Debt Solutions uses reasonable care to ensure that the information appearing on this website is up to date and accurate. Whilst Aspire Debt Solutions takes precautions to prevent the occurrence of errors and omissions, the user of this website should not take the accuracy of the information for granted. Aspire Debt Solutions may receive a commission for cases passed to a third party for administration. None of the material contained in this website is to be relied upon as a statement or representation of fact. Aspire Debt Solutions does not accept liability or responsibility and it gives no warranty as to the accuracy of this information. Aspire Debt Solutions is not giving advice or recommendation by virtue of having provided information on this Website. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Under no circumstances will Aspire Debt Solutions or its employees accept liability for any decision made or action undertaken as part of reliance to the information contained on this Website. Your use of any information or materials on this website is entirely at your own risk. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. Your statutory rights are not affected by this disclaimer.